FAQ

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FAQ

Cold-pressing fruits and veggies basically means we turn all their nutrients into juice. More specifically, we extract all the liquid without taking away enzymes or breaking down nutrients. Yes, all the original beneficial properties stay intact and essential vitamins and nutrients come together in a tasty, natural juice. (BTW, in comparison, centrifugal juicers can cause oxidation in the produce because the process happens at higher temperatures and reduces benefits.

You get the purest of taste of your juice when you drink it straight from a glass bottle. Glass bottles do not contain materials that can have negative effect on your health and the environment, glass bottles doesn’t affect the flavours of liquid, glass bottles are not have a detrimental effects on our water system or marine life. Glass is reusable & non-reactive; it can be used over and over again, it does not lose its structural integrity which is why we offer a return program. You can bring your bottles back to store after use and help our planet.

Yes. Delivered within 1 to 3 business days.

Each of our cold-pressed juices is loaded with an assortment of fruits and veggies, which we press into a refreshing juice packed full of essential vitamins, enzymes, and nutrients. Trust us when we say it’s nothing but natural goodness!

Definitely! But, remember, everyone’s body is different. Before you dive into a juice cleanse, it’s a good idea to consult with a healthcare professional or a nutritionist, just to make sure it’s the best choice for you.

SHIPPING INFORMATION

Orders typically take 1-3 business days to process before they are shipped out. Once shipped, delivery times vary depending on the selected shipping method and the destination. Customers will receive a confirmation email with tracking information once their order has been dispatched.

Some products may have restrictions on shipping to certain locations due to regulatory or logistical reasons. These restrictions are typically mentioned on the product page or during the checkout process. Customers are advised to review any shipping restrictions before placing their order.

In the event of any issues with your shipment, such as delays, damages, or missing items, please contact BioBuoyance’s customer service team immediately. We will work to resolve the issue promptly and ensure that you receive your order in a satisfactory condition. You can reach out to us via email, phone, or through our website’s contact form.

No, BioBuoyance only ships to regions within the United Kingdom. This includes England, Scotland, Wales, and Northern Ireland. Customers within the UK can enjoy reliable shipping services tailored to their location. Shipping rates and delivery times may vary depending on the specific region within the UK. Customers can select their region during the checkout process to view available shipping options and associated costs.

If you need to return a product for any reason, please refer to BioBuoyance’s return policy for detailed instructions. Generally, products can be returned within a specified timeframe from the date of delivery, provided they meet certain criteria outlined in our return policy. Customers are responsible for the cost of return shipping unless the return is due to an error on our part. Once the returned item is received and inspected, a refund or exchange will be processed accordingly. For further assistance with returns, please contact our customer service team.

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